Store Policy

At Revival, we take pride in crafting limited-edition streetwear built for the culture. Please review the store policies before placing your order.

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1. ORDER PROCESSING

• Orders are processed within 24–48 hours after payment.
• Once an order is placed, it cannot be changed or cancelled.
• Pre-order items ship when stock becomes available.

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2. PAYMENT METHODS

We accept:
• Debit/Credit Cards
• Shop Pay
Payments are securely encrypted at all times.

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3. SHIPPING​

✅ Domestic (Australia)

• Free standard shipping Australia-wide
• Delivery time: 10–14 business days

(Production + dispatch + delivery time included)

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✅ International Shipping

• Flat rate: $10 AUD
• Delivery time: 10–14 business days (country-dependent)
• Customs or import fees (if applicable) are the buyer’s responsibility.

All orders include tracking information.

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4. RETURNS & EXCHANGES

Revival operates under a strict No Return / No Exchange policy due to limited-batch production.

This includes:
• No returns for change of mind
• No size exchanges
• No cancellations after purchase

✅ Exceptions only if:
• Item arrives faulty
• Wrong item delivered

Contact us within 48 hours of receiving your order with photos and your order number for support.

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5. SIZING

Please check the size chart on each product page before purchasing.
Need help choosing your size? DM us on Instagram @revival — we reply within 24–48 hours.

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6. LIMITED DROP POLICY

• All items are limited edition and may not restock.
• Adding an item to your cart does not reserve it until checkout is complete.

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7. ORDER ISSUES

If your order is delayed, lost, or arrives damaged, please contact us immediately with:
• Order number
• Photos (if damaged)
• Your shipping name & email

We will work with the carrier to find a solution.

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8. PRIVACY & SECURITY

We respect your privacy — your personal data will never be sold or shared.
All payments and checkout information are encrypted and secure.